Public Offer for the Sale of Goods

1. Terms and Acceptance of the Offer

“Seller” means Golden Moon Global Trading Limited. “Buyer” means an individual or legal entity placing an order through the Telegram shop or other Border Platform interfaces. “Goods” means a product listing published in the catalogue, including imported goods from Chinese platforms and goods from suppliers.

Clicking “Place order” or “Buy now”, paying for an order, or otherwise confirming an order constitutes acceptance of this offer. From the moment of acceptance, a contract is deemed concluded on the terms of this offer and the details of the specific order.

2. Subject of the Contract

The Seller undertakes to arrange the sale, processing and handover of the Goods for delivery. The Buyer undertakes to provide accurate contact and delivery information and to pay for the Goods, delivery and applicable fees if they are shown at checkout.

To fulfil an order, the service may use catalogue data, supplier information and internal product selection tools. These data are used to identify the Goods and do not mean that the order is placed directly with a third-party platform.

3. Product Information

• The name, description, photographs, specifications, availability and price are shown on the product page at the time the order is placed.
• Colour, packaging and included components may differ slightly from the images due to the characteristics of the batch, lighting or supplier.
• If the Goods are unavailable, prohibited from transport or cannot be supplied on the stated terms, the Seller may offer a replacement, recalculate the order or cancel it and refund the amount paid.

4. Price, Currency and Payment

• The price of the Goods and the order amount are displayed in the shop interface. If the interface shows equivalents in different currencies, the amount that governs is the final order total confirmed at checkout.
• If delivery cost is calculated separately, it is included in the final order total before the order is confirmed, or is confirmed by a manager when automatic calculation is unavailable.
• Bank and payment-system fees, currency conversion and carrier charges may depend on the chosen payment and delivery methods.

5. Delivery and Cross-Border Supply

Delivery may be arranged through available carriers, pickup points, courier services or a manually calculated option provided by a manager. Delivery times are estimates and may change due to supplier verification, consolidation, customs procedures, holidays, weather conditions, carrier restrictions or other circumstances outside the Seller's direct control.

The Buyer is responsible for the accuracy of the name, telephone number, address, selected country, city and pickup point. Errors in this information may cause delays, additional costs or an inability to deliver.

6. Customs, Restrictions and Buyer's Responsibilities

The Buyer confirms that the Goods are ordered for lawful use and do not violate restrictions in the destination country. If the Goods require special permits, certification, declaration or the payment of duties, taxes or fees, these obligations are allocated under the applicable rules of the countries of dispatch, transit and receipt.

7. Returns, Exchanges and Cancellation

• A cancellation or return request must be sent to the Telegram shop's support team with the order number, a description of the reason and photographs of the Goods if they have already been received.
• A return is possible if the Goods retain their saleable condition and included components, and do not fall into categories for which returns are restricted by law, sanitary rules, carrier rules or the Goods' individual characteristics.
• Return shipping costs, payment-system fees and carrier expenses may be deducted from the refund unless applicable mandatory law requires otherwise.
• If the Goods arrive damaged or do not match the order, the Buyer should contact support as soon as possible and provide photos or video of the unboxing and packaging.

8. Support and Notifications

The main communication channel with the Buyer is the Telegram shop and its related notifications. The Seller may send the Buyer notifications about order status, payment, delivery, returns and requests to rate the Goods, as well as service messages necessary to fulfil the order.

9. Personal Data

Contact details, delivery address, order history and support messages are used to process orders, delivery, payments, notifications and customer support. Data may be shared with payment operators, carriers, warehouses, suppliers and technical contractors only to the extent necessary to fulfil the order and operate the service.

10. Limitation of Liability

The Seller is responsible for properly performing its obligations within the limits of applicable law. The Seller is not responsible for delays and losses caused by incorrect information from the Buyer, actions of third parties, carrier restrictions, customs procedures, technical failures of third-party services or events of force majeure.

11. Governing Law and Disputes

This offer is issued for a Seller registered in Hong Kong. Hong Kong law governs the relationship between the parties, unless mandatory rules of the consumer's country or the place where the obligation is performed provide otherwise. The parties seek to resolve disputes through correspondence with support; if a dispute cannot be resolved, it is referred to a competent court or other body under applicable law.

12. Changes to the Offer

The Seller may update this offer. An order already placed remains subject to the version in force when the order was confirmed, unless the changes improve the Buyer's position or are required by law.

This version was published on 05/06/2026. Current company documents are available at /legal/.